Business Process Outsourcing

Organizations expect more today from Business Process Outsourcing (BPO) than traditional low-cost transaction processing.

Capgemini has responded to this demand by developing BPO with Business Insight. This new generation of BPO solutions applies unique Business Insight processes, intelligence tools and extensive domain knowledge to extract the hidden value in BPO workflow and help improve the top line.

What we offer

Finance and Accounting

Streamline finance and accounting processes for smooth and responsive business operations, and transform F&A into a value-adding business function with our Global Process Model (GPM).

Procurement

Improve control and compliance, while achieving bottom-line savings, with our leading technology and procurement best practices.

Supply Chain Management

Capgemini combines consulting services with outsourcing solutions to streamline your supply chain operations.

Customer Care and Intelligence

Analyze transactions to improve customer care and operational efficiency simultaneously.

Management Assurance Services

Meet regulatory requirements consistently and efficiently with sustainable, best-practice processes.

Knowledge Process Outsourcing

Draw on a global network of highly skilled talent with industry-specific expertise.