Capgemini Strengthens its position in the Consumer Products and Retail Industry
Leading Dutch, British and American brands Albert Heijn, Maxeda, Wickes and Beam trust Capgemini for business transformation
Publicatiedatum 4 September 2008
Paris – Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing is strengthening its position in the consumer products and retail sector by working with some of the world’s best known retail brands to support their business transformations. A New contract has been entered into with Maxeda, while successful projects have been completed for Albert Heijn, Beam Global and Wickes.
In the Netherlands, Capgemini has been selected to manage the IT activities for Maxeda, the largest non-food retailer in the Netherlands. This five-year Outsourcing agreement is for both infrastructure and application management services. The purpose of this agreement is to help Maxeda in achieving its international growth objectives. Tony DeNunzio, Chairman of the Board of Maxeda, stated: “Transferring our activities to Capgemini means that we now have a collaborator with true global expertise and experience, which helps us to achieve our international growth objectives. Moreover, outsourcing our IT activities is consistent with Maxeda’s strategy, which is to concentrate more on our core business which is retail. Another benefit is that the transfer has opened up new career opportunities for our IT staff.”
Also in the Netherlands, Capgemini helped supermarket chain Albert Heijn, the market leader in the grocery business in the Netherlands, to improve its supply chain through responsiveness to customer behaviour, high level of automation and cost control. According to Tony Vendrig, VP Supply Chain, Albert Heijn; “Replenishment is based on a customer driven supply chain. A true collaborative partner, Capgemini supported the replenishment project with excellent people in important roles. Capgemini brought in the right IT and retail knowledge, but even more importantly, the right skills and attitude. This determined the actual success.”
For Beam Global Spirits & Wine, Inc. in North America, the world’s fourth largest spirits company, Capgemini has used its full breadth of transformational consulting capabilities to re–engineer Beam Global’s international operations providing improved synergies and growth enablement. Beam selected the SAP Business Suite as its global ERP platform and Capgemini US LLC drove the technology transformation with an onsite team at Beam’s offices in Chicago, supported by key functions through a global delivery model.“Beam Global now has an IT platform and business processes that match the globally interconnected nature of our business. Capgemini and SAP were instrumental in helping us to achieve that,” said Keith McLeod, Chief Information Officer, Beam Global Spirits & Wine, Inc.
Finally, in the United Kingdom, Capgemini has been awarded a 100% rating for all key success criteria at the conclusion of an 18 month IT outsourcing contract with UK-based DIY company, Wickes. The purpose of the contract was to ensure top quality service whilst all of Wickes’ IT systems were migrated to a new site. Under the agreement, Capgemini UK plc was responsible for maintaining computer operations and technical support for all core IT systems including stock-control, daily store polling and support for all 180 Wickes stores across the UK. Graham Malpas, Service Delivery Manager of Wickes’ parent company Travis Perkins, said: “The leadership and management provided by Capgemini was outstanding and was a major factor in keeping services at peak levels, retaining key staff and maintaining staff morale, eliminating risks and helping us ensure a smooth migration.”
Brian Girouard, Leader of Capgemini’s Global Consumer Products and Retail Sector, said: “Being chosen by these four consumer products and retail companies is further evidence of Capgemini’s ability to integrate innovative business processes by leveraging emerging technologies to help our clients meet their own strategic objectives.”
About Capgemini
Capgemini, one of the world’s foremost providers of consulting, technology and
outsourcing services, enables its clients to transform and perform through technologies.
Capgemini provides its clients with insights and capabilities that boost their
freedom to achieve superior results through a unique way of working - the Collaborative
Business Experience - and through a global delivery model called Rightshore®,
which aims to offer the right resources in the right location at competitive cost.
Present in 36 countries, Capgemini reported 2007 global revenues of EUR 8.7 billion
and employs over 86,000 people worldwide.
More information is available at www.capgemini.com.
Capgemini works with 27 of the world’s 30 largest consumer products companies
and 25 of the world’s top 30 retailers to provide solutions designed to meet their
unique requirements. Capgemini’s Consumer Products and Retail practice helps businesses reap the benefits of industry-specific solutions such
as Global ERP Integration, Trade Promotion Management, RFID, Global Data Synchronization
and Supply Chain Management.
For more information: www.capgemini.com/industries/products
Press contacts
Christel Lerouge
Tel: +33 (0)1 47 54 50 76
Email: christel.lerouge@capgemini.com
Vanessa McDonald
Tel: +44 (0)870 238 2856
Email: vanessa.mcdonald@capgemini.com