Lucent Technologies selects Capgemini for information technology services agreement
Capgemini, one of the world's leaders in consulting, technology and outsourcing services, announced that Capgemini America, Inc. signed a multi-year information technology applications development and maintenance services agreement valued in excess of $100 million with Lucent Technologies (NYSE: LU), a leading designer and supplier of systems, services and software that drive next-generation communications networks.
Publicatiedatum 12 May 2005
The application management deal builds on previous consulting engagements at Lucent, where Capgemini has played an integral role in multiple projects involving Supply Chain Operations, Quote-to-Cash, IT Delivery and Work Processes. Capgemini is using the full breadth of its consulting, technology and outsourcing business units to help Lucent streamline its IT application portfolio to support the company’s strategic direction.
‘This contract is further proof that our North America recovery program is working and Capgemini is on the move again,’ said Tony Madrigale, Lucent account executive for Capgemini. ‘By combining our transformation consulting capabilities with a global outsourcing approach, our goal is to improve service levels and help reduce costs for Lucent’s IT operations.’
‘We are very proud to further our existing collaborative relationship with Lucent. Our transformational approach to service delivery enables Lucent to achieve both immediate and sustainable business benefits,’ said Rick Tober, Americas Outsourcing Sales Leader for Capgemini. ‘Our distributed delivery capabilities and insight into Lucent’s current business practices will help Lucent to accelerate and improve the value delivered through its IT operations.’
Capgemini’s Rightshore™ approach blends onshore, onsite, near-shore and far-shore delivery at a committed price and service level, to produce maximum benefits for clients. To amplify service and cost savings for Lucent, Capgemini will utilize onsite delivery in Illinois and New Jersey for transformational consulting, delivery governance, client relationship management and application knowledge consistency, while the majority of low-cost, high-quality services for applications maintenance and support will be delivered from Capgemini’s center in Bangalore.
About Lucent Technologies
Lucent Technologies designs and delivers the systems, services and software that drive next-generation communications networks. Backed by Bell Labs research and development, Lucent uses its strengths in mobility, optical, software, data and voice networking technologies, as well as services, to create new revenue-generating opportunities for its customers, while enabling them to quickly deploy and better manage their networks. Lucent’s customer base includes communications service providers, governments and enterprises worldwide. For more information on Lucent Technologies, which has headquarters in Murray Hill, N.J., USA, visit www.lucent.com.
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