IDC Report Transformational Outsourcing
Delivering the promise of the Service Oriented Enterprise
Download als PDFClients strive for more value in Outsourcing contracts. Outsourcing has long been seen as a shortcut to efficiency and cost-savings. Today, in the second and third generation Outsourcing contracts, enabling business transformation is becoming more and more a key objective.
IDC can confirm the growing attention towards the added value of Transformation Outsourcing, a topic that has been widely discussed in the IDC white paper ‘Transformational Outsourcing: Delivering the promise of the Service Oriented Enterprise’.
Transformational outsourcing enables innovation and growth, based on a continuously improving delivery model. In the current situation, the transformational aspect is focused on one or more of the following areas:
- Business transformation
- IT transformation
- Technology transformation
- Rightsourcing the delivery capabilities