Carrefour Group’s Hard Discount Segment Optimizes Store Transfers of Funds and Safe Boxes

| Succesverhaal

Ed selects Capgemini to design, build and implement a new solution revolutionizing the management and handling of cash and safe boxes.

“ Capgemini played a key role in helping us reengineer our store network’s financial flow by supporting the development of EMag Money, our back office solution, which is currently being rolled out across our entire integrated and franchised network. ”Thibaut Grosdhomme, CFO, Ed

The Situation

Ed is the hard discount grocery store segment of Carrefour in France. In late 2008, Ed launched a new initiative aimed at increasing visibility on its money flow between store
tills, carriers and banks as well as providing a more secure money environment for customers and staff.

The Solution

Capgemini was asked to provide Ed with an understanding of existing market solutions for money and safe box transfer and safety, help determine the best solution available
for them and finally, determine the best way to implement the solution within budget and a limited time frame. The team assembled from both companies designed and built a solution named “FLEX”, based on Rich Internet Application (RIA) and Java technology. It allowed a thin client flash application to be installed on each till. Maintenance can be done remotely, eliminating any disruption of store activities.

The Result

A successful pilot phase was carried out with selected stores in the Paris region. Next, all 950 Ed stores in
France will be progressively rolled out, with Capgemini providing as needed but minimal support.