Mobility Service Providers Will Offer Door-to-Door Travel Solutions on a One-Stop-Shop Basis

| Point of View

Companies will deliver customer-centric transportation services by leveraging technology and bundling offerings

Travel in today’s world is complicated. The modern traveler often takes a number of different modes of transportation on a single trip, with a compounded number of touch points with transportation providers, especially if a problem should occur along the way. Today’s travel customer is looking to a future scenario where his doorto- door transportation service needs will be handled by a single entity – a Mobility Service Provider (MSP).