Performance driven. Quality assured.
Many organizations lack sufficient insight into the effectiveness of their current testing processes however, leaving them unable to efficiently achieve the system quality required by the business.
This lack of maturity in a test organization is often most evident in:
- Frequent conflicts between the business and IT;
- High operating costs, including resources, set-up, and testcenter maintenance;
- Poor product quality and inadequate intelligence on why quality level has dropped;
- Slower time-to-market and high employee churn.
Many organizations recognize that improving the test process is essential for ensuring the quality of the system being tested and business process itself-but remain unsure of the steps required to make this improvement successful.