Trends in iOverheid: Bedrijfsvoering en publieke dienstverlening

| Point of View

There is no turning back now. Citizen’s demands for accessibility and openness are here to stay. New Government is characterized by information service provisioning and information networking. To best position governments and citizens for desired results, five focus areas now require integrated strategy and transformation: information networking, customer centricity, information security, open data and social media, and analytics competency. This whitepaper describes the political and executive considerations with respect to digital transformation into an information driven government.