World Quality Report 2011-2012

| Point of View

Third in a series of annual surveys, published by Capgemini and HP. It examines the state of application quality and testing practices across industries and geographies, and provides insights into the latest trends in application quality, methodologies, tools, and processes.

It provides detailed profiles on the state of QA in a number of specific industries including Consumer Products, Retail, and Distribution, Energy, Utilities, and Chemicals, Financial Services, Healthcare and Life Sciences, High Tech, Manufacturing, Public Sector and Telecommunications, Media, and Entertainment – with commentary from our sector SMEs from across the Group.

This year it also included summaries on IT trends and quality practices from a regional perspective across nine different geographies: Australia, Brazil, China, France, Germany, Netherlands, Nordic Region, North America and United Kingdom, written by our Testing leads in these key countries for the Testing GSL. The report survey was completed by 1,200 CEOs, CIOs, CFOs, IT directors and managers, and QA managers around the world, and from small, medium and large companies.

For more information visit www.nl.capgemini.com/wqr2011.